Using the Front Desk Assistant

The Front Desk Assistant is part of your Intelligent Website package. It works like a virtual receptionist, automatically added to your website to answer questions, collect leads, and guide customers to book with you — 24/7.

You don’t need to install or set up anything — it’s already live on your site.

• Appears as a chat widget on the bottom right of your website.

• Answers customer questions automatically.

• Directs visitors to your service pages or booking links.

• Collects leads and customer details.

• Currently supports link-based booking (no full booking system integrations yet).
  

Coming soon (beta features):

• Review customer conversations directly in the dashboard.

• Create your own answers for customer questions.

• Never miss a customer inquiry — it’s available 24/7.

• Saves your staff time by answering common, repeat questions.

• Helps drive more customers toward bookings and services.

• Collects leads so you can follow up and grow your client base.

1. Find it on Your Website

   • Look for the chat widget on the bottom-right corner of your website.

2. Ask a Question

   • Customers can type questions such as “What haircuts do you offer?”

   • The assistant will reply with a summary of services and a direct link to the service page.

3. Direct to Service Pages or Bookings

   • The assistant guides visitors to the correct service page or booking link.

4. Keep Your Website Content Up-to-Date

   • The assistant answers based on information available on your website.

   • To make sure it provides accurate answers:

     • Add detailed service descriptions.

     • Update your policies page.

     • Fill out staff descriptions (specialties, background, education, etc.).

   • If something is missing, update the content yourself in the dashboard or send a request to our support team to update it for you.

• The assistant captures visitor details and saves them into your customer database.

• This helps you follow up with potential clients who interact with your website.

Want to see the Front Desk Assistant in action? Watch this demo video for more details:
👉 Watch the video here